Shipping policy

Processing Time Orders are processed within 1–3 business days.

Shipping Time Standard Shipping: 7–12 business days (All orders ship from our US warehouse) Priority Shipping: 5–10 business days

Order Tracking All orders include tracking. Tracking updates may take 2–5 days to appear.

Shipping Locations We ship worldwide.

Delays High‑volume seasons or carrier issues may cause slight delays.

Wrong Address Disclaimer Please ensure your address is correct. We are not responsible for failed deliveries due to incorrect information.

Lost / Damaged Packages If your order arrives damaged or is lost in transit, contact us within 48 hours with your order number and photos.

Shipping Protection If purchased at checkout, Shipping Protection covers lost, damaged, or stolen packages.

Contact For shipping questions, email us at: support@lumorastore.co